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Secure your eCommerce website

By Karen Thornley

Recent events have again highlighted the need for businesses to be vigilant but what does that mean for online retailers? Are you confident your websites are secure?

There are a few basic areas to consider, that can significantly affect the vulnerability of your site. Firstly, take a look at your hosting. Ensure your website is on an enterprise grade server that is regularly backed up.

We utilise Microsoft Azure servers also known as ‘the trusted cloud’. As you would expect from Microsoft, Azure offers the most comprehensive compliance coverage of any cloud provider.

Security and privacy are built into the Azure platform in accordance to global standards such as such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards, such as Australia IRAP, UK G-Cloud and Singapore MTCS.

If you’ve decided on a shared server it’s also vitally important you understand your supplier, how they work and the clients they work with. At ECOMSILVER we run a programme of continuous development that’s pushed out to all customers, they are all on the latest platform release therefore giving them peace of mind that their server ‘neighbours’ are equally as secure as they are. On a shared server one website, with lax security can open the door to all sites!


If you were selling on the high street your shop would no doubt have an alarm or CCTV that would allow you to know who and when someone has opened or locked up. Ensure your website CMS has the same basic administrator security. You should be able to track who is logged in and what changes have been made when and where.

Don’t forget your local security either. Speak to your IT department or support team to ensure that they are using a firewall and their WiFi connections are secure. It is also worth having a published IT policy that lists security policies and procedures. This should include things like password protocols as well as what to do if hardware is physically lost or stolen.

The above all help to keep your website secure but there is no hidden secret or one key to online security. Take all reasonable in-house precautions and work with an online provider that you trust to help you stay ahead of the game.